Terms & Conditions

Payments

Online payment is made through Stripe or applepay. Accepted currencies include US dollars, British pounds, euros, Australian dollars, Swedish kronor, Japanese yen, and New Taiwan dollars. 
We do not store credit card details and your card transactions are secure using SSL encryption.

Shipping & Deliveries

I aim to send out orders within 1- 2 days of conformation of your purchase. Estimated delivery time is 5-10 business days.(Sometimes this may take longer, depending on circumstances). Please ensure that you enter your postal address accurately to guarantee delivery.

Returns 

Returns are not accepted. Please ensure that you read product descriptions carefully before making a purchase. Every effort is made to ensure that product photographs, descriptions and details listed on the site are accurate. However, due to the one off, hand crafted nature of the products, some slight variation in colour and texture is possible.

If your order arrives damaged or faulty in any way please email as soon as possible so that we can find a way to resolve the issue.

Privacy policy

When you make a purchase from this website, personal information like your name, address, email address and phone number is collected from you in order to fulfill the order. The personal information collected is used for providing and improving the service. We will not share your information with anyone other than those affiliated third-party companies used to facilitate taking payments, shipping products and sending out occasional newsletters.

This website collects personal data to power the site analytics. This includes information about your browser, network and device, IP address and webpages visited prior to arriving at this site. This information is shared with squarespace, our website analytics provider, to learn about site traffic and activity and ultimately to improve our service.

 

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